You are here: Find Jobs > United States

Project Coordinator

Location: Boston, MA
The Cervantes Group is one of the fastest growing international technology project-based companies in the world. See our website:


  • Coordinate under the CSA Team the incident control applications related to the software developed and be a SME with CICS for resolving incidents of Electronic payments
  • Co-ordinate with Implementation areas on any patching and outage activities on the server
  • Work with vendor technical support on technical issues and defects, if applies.
  • Drives issues resolution calls with all the appropriate vendors
  • Deep understanding of technical tools and programming languages: CICS Mainframe, DB2, JCL
  • Demonstrated good written, oral and telephone communication skills
  • Demonstrated spelling and grammar skills and attention to detail
  • Demonstrated success managing multiple, concurrent issues.
  • Able to multi-task and refocus based on changing priorities
  • Able to communicate effectively and patiently with both customers and employees
  • Able to take ownership of projects and to show initiative
  • Demonstrated analytical and cognitive skills
  • Must have “Can Do attitude” and ability to improvise when facing unexpected situations.


  • Required technologies of least 5+ years: JCL, CICS, DB2
  • Defines site objectives by analyzing user requirements; envisioning system features and functionality.
  • Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
  • Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
  • Supports users by developing documentation and assistance tools.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Excellent communication skills and ability to demonstrate autonomy as the ideal candidate will be interacting with clients and working with very little supervision.


  • Bachelor degree or higher in the discipline of technology and/or business.